Our Privacy Policy
By using TicketPilot, you agree to the collection and use of information in accordance with this Privacy Policy.
Last updated: 17 Feb 2025
Information We Collect
We collect different types of information to provide and improve our Service, including:
Personal Information: Name, email address or other details you provide when signing up or using the Service.
Usage Data: Information about how you access and use the Service, including IP address, browser type, pages visited, and time spent on pages.
Discord Data:
For every guild where the bot is currently present or has been present, we collect: Guild ID, Guild name, Guild owner ID, Guild avatar
For every user who has created a ticket or participated in a ticket conversation, we collect: User ID, User name, Avatar
Additionally, we store every message sent within tickets. For these messages, we collect: Message ID, Author ID, Guild ID, Timestamp, Message content
Cookies and Tracking Data: Cookies or similar technologies to track activity and improve the user experience.
How We Use Your Information
We use the data we collect to provide and maintain the Service, send updates or announcements, analyze user behavior to improve features and performance, and ensure security while preventing unauthorized access.
Data Sharing and Disclosure
Your data is never sold or rented.
We may share information with trusted service providers who help us operate the Service, such as hosting or analytics platforms.
We may also disclose information when required by law or in response to legal requests, or during business transfers like mergers or acquisitions.
Data Retention
We keep your personal information only as long as necessary for the purposes described in this policy or as required by law.
Once data is no longer needed, it is securely deleted or anonymized.
Your Data Protection Rights
Depending on your location, you may have the right to access, update, or delete your personal information, withdraw consent for processing, or file a complaint with a data protection authority.
To exercise these rights, contact us at legal@ticketpilot.me
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Changes will be posted on this page, along with an updated “Last updated” date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: legal@ticketpilot.me
Address: Krähennocken 3, 58511 Lüdenscheid, Germany
Our Privacy Policy
By using TicketPilot, you agree to the collection and use of information in accordance with this Privacy Policy.
Last updated: 17 Feb 2025
Information We Collect
We collect different types of information to provide and improve our Service, including:
Personal Information: Name, email address or other details you provide when signing up or using the Service.
Usage Data: Information about how you access and use the Service, including IP address, browser type, pages visited, and time spent on pages.
Discord Data:
For every guild where the bot is currently present or has been present, we collect: Guild ID, Guild name, Guild owner ID, Guild avatar
For every user who has created a ticket or participated in a ticket conversation, we collect: User ID, User name, Avatar
Additionally, we store every message sent within tickets. For these messages, we collect: Message ID, Author ID, Guild ID, Timestamp, Message content
Cookies and Tracking Data: Cookies or similar technologies to track activity and improve the user experience.
How We Use Your Information
We use the data we collect to provide and maintain the Service, send updates or announcements, analyze user behavior to improve features and performance, and ensure security while preventing unauthorized access.
Data Sharing and Disclosure
Your data is never sold or rented.
We may share information with trusted service providers who help us operate the Service, such as hosting or analytics platforms.
We may also disclose information when required by law or in response to legal requests, or during business transfers like mergers or acquisitions.
Data Retention
We keep your personal information only as long as necessary for the purposes described in this policy or as required by law.
Once data is no longer needed, it is securely deleted or anonymized.
Your Data Protection Rights
Depending on your location, you may have the right to access, update, or delete your personal information, withdraw consent for processing, or file a complaint with a data protection authority.
To exercise these rights, contact us at legal@ticketpilot.me
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Changes will be posted on this page, along with an updated “Last updated” date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: legal@ticketpilot.me
Address: Krähennocken 3, 58511 Lüdenscheid, Germany
The Best Ticket Bot
Ever Made
Discover how TicketPilot helps guilds to stay organized, productive, and stress-free
The Best Ticket Bot
Ever Made
Discover how TicketPilot helps guilds to stay organized, productive, and stress-free
The Best Ticket Bot
Ever Made
Discover how TicketPilot helps guilds to stay organized, productive, and stress-free